These activities are used to ask questions to the learner, without there being a right/wrong answer associated with the response given.
For example, these can be questionnaires for:
- Collecting feedback on B12 or on initial training
- Conducting a needs assessment
- Engaging in a reflection activity: identifying learning objectives, reflecting on confidence and motivation levels, etc.
- Measuring other key transfer indicators (supervisor support, appropriate resources and tools, etc.)
- Collecting questions that learners have following training/session
- Presenting a scenario and gauging the decisions the learner would make, without necessarily marking a right or wrong answer.
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Etc...
Unlike questions with feedback, it is possible to have more than one question per "page" in B12. A questionnaire contains all the questions on the same page, as it is a single activity. (However, it is also possible to split the questionnaire into multiple sections across several pages if needed (see below).)
Types of questions in a questionnaire
- Single answer
- Multiple answers (check all that apply)
- Numeric scale from 1 to 10 (option to adjust scale labels)
- Open-ended question
Two types of questionnaires: Survey and Logbook
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Surveys: Generally to be used for your questionnaire needs.
- Survey presented only once in the program: no special considerations, create your survey and add it to the sequence.
- Special case: If you want to measure a trend by scheduling multiple surveys containing the same questions over time, it is important to use the same Survey activity each time to place it in multiple sequences. This way, trend data over time will be automatically displayed in the dashboards.
- One survey = one data point in the trend per sequence in which the survey is placed.
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Logbook: Similar format to the survey, but only relevant if you want to ask the same questions multiple times in your program, and each time the participant can overwrite and/or enhance their responses.
- The logbook has the particularity that it can be added in multiple sequences, and at each instance the learner can review what they have written to date and modify or enhance it.
- One logbook = a single evolving data point. No trend measured.
Creating or modifying a Survey or Logbook
In the Studio, you can create and edit questionnaires from within a sequence or from the Activities tab. For more information, see Creating activities
The creation and editing format for both types of questionnaires is the same; the difference lies in the data processing over time if the activity is repeated more than once, as explained above.
To create a new Survey or Logbook
1. Click on Create an activity. A side panel will open with the types of activities.
2. Click on Survey or Logbook.
3. Enter the title of the survey
4. Add instructions (optional). You can add text, an image, a video, etc. Note, if your survey is recurring, the instructions will be the same at each instance. Avoid wording such as "here is a pre-training survey...".
5. Click "Add a section".
Sections allow you to split the questionnaire into different pages. The learner can go back and forth between sections using buttons in the interface. The "Next activity" button will only appear after the last section. If your survey is fairly short, we recommend putting all questions in the same section, even if it requires scrolling down.
6. Click "Add a question" or "Add a text block"
Add as many questions and text blocks as needed to complete your survey.
Allow learners to see group responses in the dashboard
- Responses will be accessible in the Dashboard, under the Survey tab.
- Normally, the learner can only see their own responses in the dashboards. If this option is enabled, the learner will see all responses from their group.
- Only learners from the same group will be able to access others' responses.
Optional activity
- By default, the learner must answer all questions before moving on to the next activity.
- If relevant, you can make questions optional, so the learner is not required to answer.
- Among other things, this is useful for open-ended questions like "Do you have any comments or questions?". This prevents learners from writing nonsense just to be able to click Next Activity.